Drive-Up Security

Drive-ups are an important extension of the customer experience, especially now.  Dismissed by some as ‘old school convenience’, drive-ups have since proven to be a workhorse for banks and credit unions nationwide. And as we look forward to the post-pandemic banking world, this equipment will have a new place in business continuity plans for financial institutions everywhere.

BranchServ Convergint is able to help you create secure and efficient bank drive-thru services with state of the art ATMs/ITMs, video conferencing capabilities, pneumatic bank tubes, and more.

Americans are changing their approach to banking in response to the pandemic, and nowhere is this felt more than in the retail branch, both inside and out. See how drive-ups are part of the equation.

Post-Pandemic Planning for FIs: Taking a Data-Driven Approach

New Equipment, Upgrades, Service.
We Do It All.

Audio Video
For Customer Communication

BranchServ Convergint recognizes the need for clear, quality communications with your customers whether at the drive-up teller window or an outer lane. We therefore provide the very best in audio/video systems to ensure that the customer drives away feeling fully satisfied.

Bullet Resistance
For Employee Protection

BranchServ Convergint configures and installs bullet resistant glass (glazing) and armor products including curtain walls/panels for drive-up applications. Solutions are customized and rated UL 752 1-7 as dictated by project requirements.

Deal Drawers
For Safe Transactions

BranchServ Convergint offers the highest quality drive-thru transaction drawers to its banking customers in an effort to ensure reliability, convenience and optimal comfort for tellers and drive-up customers. And low-maintenance is a guarantee.

Pneumatic Systems
For Expanded Service

Tube systems or pneumatic systems are a highly visible piece of equipment at your drive-up. It is critical that drive-thru tubes be attractive, quiet, fast and low-maintenance. BranchServ Convergint acknowledges this by offering only the highest quality systems, and thus ensuring that the needs of your drive-up customers are met with consistency and efficiency.

Out of the Box Design

BranchServ Convergint works with its customers to determine whether traditional drive-ups are the way to go, or not. Increasingly, thought is being given design alternatives like eliminating the deal drawer, reconfiguring pneumatics and accelerating the use of customer facing technology including video assistance.


As more financial institutions leverage customer facing technology at the drive-thru, BranchServ Convergint is there. Indeed, our Preferred Partnership with Hyosung allows us to ensure that your drive-up ATMs and ITMs are of the very highest quality. The latter leverage a ‘self-service first’ philosophy but do facilitate video transactions.

For Uninterrupted Drive-Up Support

Never has the drive-up been so important, and never have failures been less acceptable.  Get quick resolution with our drive-up service programs that provide industry leading response times and completion rates. Need your drive-up assessed for performance? Contact us today for a free consultation.

Brands Include:


Asset Protection
In a financial services environment, it is imperative to ensure secure containment of cash and customer valuables.
Drive-Up Security
Drive-ups are an important extension of the customer experience, especially now.
Lobby & Exterior Security
Banks and credit unions need to be secure inside and out.