Culture

BranchServ is an employee-owned entity (ESOP), and certified by EO.  As a result, you can be assured that our personnel are fully invested in the outcome for our customers. Your success is our success.

REAP the rewards of partnering with BranchServ. Our core values:

 

 

  • R

    Responsiveness

    Service is one of our most critical core competencies. This is demonstrated by our ability to connect and respond to all external and internal customer needs with real solutions and an appropriate level of urgency.

  • E

    Expertise

    With 35+ years of experience and leadership, a comprehensive portfolio of products and services, a significant customer base, and a strong employee roster, we have collectively earned our reputation as an industry expert. Furthermore, all individually strive for excellence in their area of responsibility.

  • A

    Accountability

    We are fully invested in the success of the company and our customers. As such, we hold ourselves to a higher standard in terms of both ethics and performance.

  • P

    Passion

    We believe in what we do and are dedicated to doing it better than anyone else. Therefore, we are continuously seeking out opportunities to collaborate, innovate and grow the company.

     

Executive Team

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“Before coming to BranchServ, I worked for our largest competitor where I was measured on how much revenue I generated from a service call. That often put me at odds with what was best for my clients. At BranchServ, I am measure only on customer satisfaction. That puts me completely on the customer’s side. If I can save the customer money by fabricating a part for a piece of out-of-production equipment, then I have the resources and corporate support to do it.”

- Jonnie Hill, Territory Manager, BranchServ employee since 2005 (97.5% First-Time Completion)