BranchServ seeks experienced, skilled and energetic employees that fit with the service culture that defines our competitive advantage. As a growing company and a leader in our space, we offer a stimulating work environment, excellent benefits and competitive salaries. Furthermore, as an ESOP, BranchServ offers you the opportunity to claim a stake in company performance. Join our team!
Corporate Field ServiceCareers
Resource Coordinator – Canton, OH
Job Description:
The Resource Coordinator will be responsible for scheduling BranchServ technicians to to address all open and pending service calls, and ensuring that tickets are closed out with proper a resolution for end-users (customers and technicians). The Coordinator will assist and support account managers, territory managers, and both internal and external business partners for service work order resolution.
Qualifications:
- 3 – 5 years of experience desired
- BS/BA in a Business related discipline preferred or applicable prior work experience
- Strong communication skills – both written and verbal
- Knowledge of relevant software computer applications and equipment
- Knowledge of customer service principles and practices
- Willingness to co-operate with others and work to the greater good
- Excellent multi-tasking capabilities
- Strong customer service orientation.
- All applicants are required to pass a comprehensive background check.
- All applicants are required to pass a drug test.
To submit an application for the position, email your resume to jobs@branchserv.com and provide a completed Disclosure Authorization Form and Application. Human Resources phone inquiries should be directed to 203.403.4224.
Experienced Field Service Technicians
There Are No Current Positions Open at this Time
The Field Service Technician’s responsibility is to respond to, diagnose and resolve field service issues for BranchServ service customers. Field Service Technicians are required to demonstrate competency in lock work, forced opening of safes and safe deposit boxes, the maintenance and repair of drive-up systems and additional alarm and CCTV knowledge.
The chosen candidate will learn our business by attending our comprehensive Training Development Program in Cornelius, NC. The program includes classroom training combined with on-the-job field training with an assigned mentor.
Qualifications:
- All applicants are required to pass a comprehensive background check.
- All applicants are required to pass a drug test.
- High school diploma required.
- Graduate of technical training school preferred, but not required.
- Valid state driver’s license in good standing.
- Solid written and verbal communication skills.
- Motivated, self-starter
To submit an application for the position, email your resume to jobs@branchserv.com and provide a completed Disclosure Authorization Form and Application. Human Resources phone inquiries should be directed to 203.403.4224.