Careers - BranchServ

Regional Installation Manager – South Central

The Regional Installation Manager will be responsible for developing project plans in support of installations to include physical and electronic security, cash automation and recycling. Adhering to our quality standards will be critical to your success, as will your ability to work closely with our National Project Manager and Sales.

Roles and Essential Duties

Manage JSOP workbook to ensure accurate monthly forecast
Manage installation technicians and subcontractors to ensure that all customer expectations are met, evaluate performance and make recommendations
Manage projects within the order allowances to meet financial goals
Communicate effectively to escalate and resolve issues throughout all levels of the organization
Ensure adherance to policy and procedural requirements
Assume responsibility for the protection of corporate assets including buildings, inventories and vehicles
Develop product implementation strategies and action plans with Sales, Operations and Service associates

Qualifications and Requirements

Bachelors degree or equivalent
10+ years of experience in branch operations or product implementation
Project management skills to tackle basic and more complex installations
Proven leadership ability and strong communication and organizational skills
Advanced understanding of Microsoft suite of programs
Strong sense of urgency
Experience managing a P&L with awareness of risk management
Drivers license

Preferred Skills

Familiar with UL Certifications and OSHA compliance
Project management certifications
Strong computer skills and aptitude
10+ years of experience installing/servicing physical and electronic systems in financial institutions

To submit an application for the position, email your resume to jobs@branchserv.com and provide a completed Disclosure Authorization Form , Standard Release Form and Application. Human Resources phone inquiries should be directed to 203.403.4224.

Disclosure Authorization Form > Apply Now >

Dynamics CRM Adminstrator, Bethel CT or Richmond VA

The Dynamics CRM Administrator will be responsible for end user support and administration relating to our Dynamics instance.

Roles and Essential Duties:

Perform CRM administration and configuration activities based on business requests/needs.
Research, diagnose, and resolve CRM and related technical issues.
Identify question/issues raised by user community in CRM and Research, diagnose, configure and resolve CRM and related technical issues.
Make configuration changes in the environment to add functionality, address new feature requests, and take advantage of new functionality released during upgrades.
Work with project management team to develop overall scope and work plan for implementing requirements.
Partner with Stakeholder Teams to analyze business needs presented by the user community and recommend technical solutions.
Identify CRM opportunities that enhance cross platform integration with Microsoft Dynamics 365 and other dependent applications as needed.
Own the delivery of assigned development and configuration projects.
- Pretest developed functionality before have the stakeholders test for final approval.
Identify issues that need to be escalated to Tier III Third Party support vendor.
- Escalation to our Tier III third party support will require documentation of the issue; to include screenshots, detailed descriptions and examples of any issues.
- Enter escalation support issues into our Devops instance for tracking and work with the support representative to address them in a timely and cost-effective manner.

Qualifications:

BS Computer Science or equivalent experience preferred
3+ years of MS Dynamics experience; to include experience on current versions
Understanding of the Core concepts of Microsoft Dynamics 365 CRM
Excellent working knowledge of Flows and Common Data Service
Outstanding Documentation, communication and organizational skills
Ability to multitask and prioritize outstanding tasks and responsibilities
Experience and understanding of the Agile project management process
Self-Starting personality with a significant emphasis on stakeholder satisfaction
Experience with creating and update CRM Workflows
Creating and customizing Dynamics forms
Creating and maintaining Dynamics business processes and workflows

Nice to have:

Experience with Field Service in Dynamics 365 CRM
Experience with Agile methodology (SCRUM or something similar).
Core knowledge of CRM SQL Server database applications in support of business functions
Assist with unit testing, integration testing, and user acceptance testing prior to production deployment
Mentor/Lead more junior developers to higher skill levels and performance
General experience with Salesforce
Experienced with JavaScript
Customizing built-in entities

To submit an application for the position, email your resume to jobs@branchserv.com and provide a completed Disclosure Authorization Form , Standard Release Form and Application. Human Resources phone inquiries should be directed to 203.403.4224.

Disclosure Authorization Form > Apply Now >

Field Service Technician Trainees

Nationwide Opportunities with Immediate Needs in:
Arizona: Glendale; Massachusetts/New Hampshire

The Field Service Technician Trainees responsibility is to respond to, diagnose and resolve field service issues for BranchServ service customers.

Trainees will be enrolled in our comprehensive Training Development Program in Cornelius, NC. The program includes classroom training combined with on-the-job field training with an assigned mentor.

Qualifications:

All applicants are required to pass a comprehensive background check.
All applicants are required to pass a drug test.
High school diploma required.
Graduate of technical training school preferred, but not required.
Valid state driver’s license in good standing.
Solid written and verbal communication skills.
Motivated, self-starter

*Focused on cash recycling and electronic security where noted.
**Focused on lock work where noted.

To submit an application for the position, email your resume to jobs@branchserv.com and provide a completed Disclosure Authorization Form , Standard Release Form and Application. Human Resources phone inquiries should be directed to 203.403.4224.

Disclosure Authorization Form > Apply Now >

Field Service Technicians

Nationwide Opportunities with Immediate Needs in:
Connecticut: Hartford (MA and CT License Required)*; Hartford***; Waterbury (CT License Required)*
Florida: Orlando*
Massachusetts: Worcester***, Springfield***
New York: All 5 Boroughs
North Carolina: Fayetteville***
Rhode Island: Providence (to Brockton MA)*
Tennessee: Chattanooga*
Texas: Dallas
Vermont: Southern Brattelboro*

Specific positions may require higher levels of expertise in:
*electronic security (including L5 or L6 alarm license)
**automation including cash recycling
***ATM
****lockwork

The Field Service Technician’s responsibility is to respond to, diagnose and resolve field service issues for BranchServ service customers. Field Service Technicians are required to demonstrate core competency in lock work, forced opening of safes and safe deposit boxes, the maintenance and the repair of drive-up systems. They must also possess an understanding of alarm, access control and CCTV.

The chosen candidate will learn our business by attending our comprehensive Training Development Program in Cornelius, NC. The program includes classroom training combined with on-the-job field training with an assigned mentor.

Qualifications:

All applicants are required to pass a comprehensive background check.
All applicants are required to pass a drug test.
High school diploma required.
Graduate of technical training school preferred, but not required.
Valid state driver’s license in good standing.
Solid written and verbal communication skills.
Motivated, self-starter

To submit an application for the position, email your resume to jobs@branchserv.com and provide a completed Disclosure Authorization Form , Standard Release Form and Application. Human Resources phone inquiries should be directed to 203.403.4224.

Disclosure Authorization Form > Apply Now >