Category: eBooks

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November 11, 2020

Post-Pandemic Planning for FIs: Taking a Data-Driven Approach

Given the months-long coronavirus pandemic, and the sweeping changes that have resulted, many shifts in consumer behavior have indeed begun to solidify.

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July 15, 2020

Electronic Security: Banking Industry Pain Points and How to Address Them

“Challenging” may be the best term to describe what it’s like to run a successful financial institution these days.

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October 15, 2019

Why Standard Service Isn’t Enough for Financial Institutions

Service is essential to the success of all financial institutions, as consumers can, and will, switch to another FI if they aren’t getting what they need from you. Service is equally important to all of us at BranchServ. It’s even in our name.  We strive to make your bank or credit union work optimally for […]

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May 2, 2019

Charting the Unknown:
Future-Proofing Your FI

The future is unwritten – but far from unknowable. Amidst churning technological disruption and changing consumer preferences, FIs are having to contend with dramatic and sudden shifts that pose serious operational challenges.

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September 5, 2018

A Better Retail Banking Experience for Your Customers

Today’s account holders are not content with traditional retail banking services – they expect more from their financial institutions.

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