Palm-vein authentication is one of the state-of-the-art security features of Windows 10.

Tracing the Windows 10 timeline

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Tick, tock, tick, tock. Do you hear that? That's the sound of the inevitable, full-scale transition to Windows 10 on the horizon.

Sure, Windows 10 is nothing new – we've had our eye on the implications for banks and credit unions looking to purchase ATMs optimized for the latest OS – but the path to get where we are today has been exciting. While Windows 8 was widely panned practically straight out of the box – described by some as both "clumsy and impractical" – Windows 10 has received rave reviews. In fact, ATM Marketplace hailed it as "arguably the most advanced OS upgrade the ATM industry has seen" for quite some time. When it was still in the development phase, Microsoft executives noted it would be a "material" step up from its predecessors, not a mere minor one.

How did we get to this point? When did Windows 10 start making the rounds among financial institutions preparing for the transition? Here's a brief chronology of events to get you up to speed:

  • September 2014 – Windows 10 is officially announced. Previously called "Threshold," a preview of the software was made available to members of Microsoft's "Windows Insider" program. Along with the announcement of the new OS, Microsoft cautions that it would discontinue support for the then still popular Windows 7 in 2020.
  • July 2015: Microsoft releases Windows 10 to manufacturing.
  • July 2015: The final version of Windows 10 is unveiled to the general public, available not only in the United States, but 189 other countries and in 111 different languages. Microsoft set out to have one billion devices running the OS within three years of going live.
  • June 2016: Despite having more than three years to make the transition, several big players in the financial space become early adopters of Windows 10, including Bank of America, TD Ameritrade, Wells Fargo and American Express.
  • April 2017: The first major ATM manufacturer begins shipping machines that are 100 percent Windows 10 enabled. Compatible processors were available shortly after the original release of the OS.
  • February, 2018: Microsoft doubles down on the security capabilities of Windows 10, collaborating with enterprise partner Fujitsu to enable palm-vein authentication.
  • July, 2018: Approximately one year after announcing Windows 10 compatibility, Bank of America opts to pull its mobile app from the Microsoft Store. Though the exact reasons are never specified, industry experts theorize it had to do with limited interest among customers in the early going.
  • September 2018: Windows 10 reaches 700 million devices, becoming the fastest-growing version of Windows. It has since surpassed Windows 7 as the most widely used Microsoft OS.

BranchServ can proudly say we have been ready for the Windows 10 transition for a long time now. Our ATMs come with the latest operating system already installed or ready for upload. We're equipped to serve, with field service technicians on standby for ordinary and extraordinary tasks.