Industry Insights

Blogs

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December 11, 2019

Why ATMs Must Be Tied To Your Digital Strategy

Given consumers’ diminishing reliance on paper currency, some within the banking community question how in-branch technology like ATMs can stay relevant.

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December 4, 2019

Rash of cash thefts affecting cannabis dispensaries

Since cash is used for almost all cannabis-related transactions, dispensaries have become targets for theft. 

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November 20, 2019

‘Tis the season for waiting: How banks can speed things up

Customers are none too pleased about waiting for service in your bank branch when holiday pressure mounts. 

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Case Studies

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October 8, 2019

The Coin Opportunity in Grocery

Piggly Wiggly Sanford (NC) understands both its market and its demographic, recognizing that many of its customers still prefer transacting with cash and coin.

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September 30, 2019

BranchServ Amps Up TCR Penetration Testing with Coalfire for Optimal Security

With more than three decades of experience in the financial services
industry, BranchServ provides security and automation equipment and
service to more than 14,000 bank and credit union branches nationwide,
including 5 of the 10 largest U.S. branch banking networks.

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February 15, 2019

What the LTA-350 Cash Recycler Delivers

If the legendary coach Vince Lombardi was known for providing superior banking services instead of his football expertise, the old adage about the importance of winning might have taken on a slightly different spin.

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White Papers

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October 3, 2019

Advanced Terminals and ITMs Are Changing the Face of Retail Banking

FINANCIAL INSTITUTIONS AROUND THE GLOBE ARE FEELING THE PRESSURE TO REDUCE COSTS and meet the evolving needs of consumers.

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September 5, 2017

The need for a comprehensive and reliable solution

The resurgence of the branch as the primary delivery channel for finan-cial institutions is leading many to implement cash recycling devised to improve operations and help achieve strategic goals.

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September 5, 2017

Software Integration for Teller-Assist Cash Recyclers

The development of direct interfaces can indeed be both costly and time consuming.

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Infographics

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January 30, 2019

Sprinting to the Finish: 6 Questions to Ensure Your ATM is Windows 10 Compatible [Infographic]

Many ATM suppliers are still selling machines with the soon-to-be obsolete OS installed, creating headaches for banks and credit unions trying to ensure Windows 10 compatibility. Here are a few key questions to ask so you don’t encounter a false-start.

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September 17, 2018

Busting Myths and Facing Facts about Financial Technology Integration [Infographic]

Don’t fall prey to some of the most pervasive myths about financial integration. Here’s the cold, hard facts.

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August 30, 2018

8 Questions to Ask When Vetting Your Vendor [Infographic]

Here’s eight questions to ask to help you decide if your vendor has your best interests in mind. 

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eBooks

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October 15, 2019

BranchServ: How We Can Help You

Service is essential to the success of all financial institutions, as consumers can, and will, switch to another FI if they aren’t getting what they need from you. Service is equally important to all of us at BranchServ. It’s even in our name.  We strive to make your bank or credit union work optimally for […]

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May 2, 2019

Charting the Unknown:
Future-Proofing Your FI

The future is unwritten – but far from unknowable. Amidst churning technological disruption and changing consumer preferences, FIs are having to contend with dramatic and sudden shifts that pose serious operational challenges.

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September 5, 2018

A Better Retail Banking Experience for Your Customers

Today’s account holders are not content with traditional retail banking services – they expect more from their financial institutions.

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