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BranchServ
has pioneered a new approach to site service, creating a range
of custom-configured service programs. Designed to offer a single
point-of-contact and reduce overall branch equipment costs, these
programs minimize downtime, maintain industry and client security
standards and enhance the end customer experience.
With the fastest response times and the highest first-time completion
rates, BranchServ leads the industry in client satisfaction. Programs
are always custom-configured to the individual service needs of
the client's branch network.

BranchServ's innovative, all-inclusive premier service model creates
a predictable, cost-effective solution to physical security equipment
maintenance and service. Everything is covered in an annual contract
for a single feefrom preventative maintenance to on-call
repairs including travel, labor and parts charges. TotalServSM
clients receive a level of responsiveness that is unparalleled
in our industry with priority call routing, dedicated client service
teams, customized parts inventories and guaranteed response times.
More...


The best way to minimize equipment downtime is our expert-designed
preventative maintenance program. BranchPMSM covers all the physical
security equipment in a branch, helping to improve efficiency,
forecast replacement needs and solve problems before they get
in the way of operations. BranchPMSM clients are automatically enrolled
in our OnDemand program, with priority access to service technicians
and preferred service rates. More...


OnDemandSM clients have priority access to our vast client
service network and expert field service resourcesall on
an on-call basis with special discounted service call rates. More...

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